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Lost Endless and 5X7 Hoops

Viking says

Solution:
1. Please save the attached file "HoopH.zip" to your desktop.
2. Close all 3D Embroidery software programs.
3. Double click on "HoopH.zip". This will open your default zip utility.

If WinZip is your default zip program:
4. WinZip will open to reveal the file HoopH.exe.
5. Double-click the HoopH.exe.
6. The WinZip Self-Extractor - HoopH.exe will open.
7. Click the Unzip button. Do not change any other settings. The file will save to where it is needed.
8. Click the Close button.

The 5 x 7 and Endless hoops have been restored.

If Windows is your default zip utility:
4. Windows will open a folder with HoopH.exe revealed.
5. Double-click the HoopH.exe.
6. The WinZip Self-Extractor - HoopH.exe will open.
7. Click the Unzip button. Do not change any other settings. The file will save to where it is needed.
8. Click the Close button.

The 5 x 7 and Endless hoops have been restored.

Please see FAQ G429 at www.husqvarnavikingsoftware.com. A link to the file is located there.

If you have the problem when you unzip it and all you get is a notebook document, then just open the "explorer" and drag that file into the "3D Explorer folder" or copy and paste it to the 3D Embroidery folder.